Comments on: Matrix International SIM — Cheapest Solution https://www.tharunpkarun.com/2013/05/05/matrix-international-sim-cheapest-solution/ Where Tharun writes! Thu, 15 Jun 2017 08:52:00 +0000 hourly 1 https://www.tharunpkarun.com?v=4.8.2 By: Vikky https://www.tharunpkarun.com/2013/05/05/matrix-international-sim-cheapest-solution/#comment-875 Fri, 26 Dec 2014 19:30:00 +0000 http://www.tharunpkarun.com/?p=1609#comment-875 I recently traveled to Europe and purchased sim cards from Matrix, they assured me great service.

When I landed in Europe I didn’t get any signal and the sims were unusable, I tried to call their customer service and they didn’t offer any technical support and didn’t show any concern to resolve my issue. I had to basically purchase another local sim card in Europe.

I received a second shock after my trip when I got a bill from the company and charged me credit card (NEVER PROVIDE UR CREDIT CARD INFO TO THESE CHEATERS), they charged me for extra data, phone calls which i didn’t make and whole lot of hidden charges. I bill was 5X times higher than the amount they said I will be charged and i was totally shocked.

I tried to call the agent and customer service to find out about the bill, they initially said they will investigate and let me know. I kept calling them every week and they offered no resolution, they started hanging the phone calls and gave me lame reasons. They have the worst customer service.

This is a rogue company with horrible service and they will rip you off.

STAY AWAY FROM THESE CHEATERS!!! and FIND ANOTHER PROVIDER

]]> By: nalli https://www.tharunpkarun.com/2013/05/05/matrix-international-sim-cheapest-solution/#comment-874 Tue, 01 Oct 2013 03:15:00 +0000 http://www.tharunpkarun.com/?p=1609#comment-874 Yep, this doesn’t follow any RBI rules for INR Conversion and also this doesn’t follow any rules and it’s sincerely follow their own and polices which are not in favour of Customer. ]]> By: sreddy https://www.tharunpkarun.com/2013/05/05/matrix-international-sim-cheapest-solution/#comment-873 Tue, 01 Oct 2013 03:11:00 +0000 http://www.tharunpkarun.com/?p=1609#comment-873 This is all false info. This is very very bad service provider i had never seen. Better dont go for this. ]]>